SkinCheck Support

We're a small team — every email gets a real reply, usually within 1 business day.

Contact us

The fastest way to reach us is by email:

support@techefficientllc.com

Please include your account email and a short description of what you're seeing. Screenshots help a lot.

Common questions

What is SkinCheck?

SkinCheck is a personal skin-change photo log. You photograph moles and skin spots over time, keep them organized in one place, and compare them side by side before dermatology appointments. SkinCheck is not a medical device and does not provide diagnosis — it's a record-keeping tool, and your dermatologist makes the calls.

I can't sign in

How do I delete my account?

From inside the app: Profile → Settings → Delete Account. The deletion completes within 30 days. You can also request deletion by emailing the address above. See the full data deletion policy for details.

Where can I read your privacy policy?

anychanges.skin/privacy · Terms of Service

Report a bug or suggest a feature

Email support@techefficientllc.com with "bug report" or "feature request" in the subject. Tell us what device you're on, what you expected, and what you saw instead. We read every one.

About SkinCheck

SkinCheck is built and operated by Tech Efficient LLC in the United States. We're a small team building a calm, private place to keep track of your skin over time.